01What this covers
Yodel Mail is an email alias and forwarding service. This policy explains what we handle when you use it. It does not cover the sites, services, or people you correspond with using an alias — once mail leaves for its destination, their own privacy practices apply.
02What we collect
- A destination address. The real inbox you want mail forwarded to. We need this to deliver anything.
- Your aliases. The forwarding addresses you create and whether each is active or switched off — used only to route mail correctly.
- Basic delivery logs. Timestamps and success/failure of forwarding, kept briefly to keep the service working and to catch abuse. We aim to keep these minimal and short-lived.
- Beta invite email. If you request access, the address you submit is used only to contact you about the beta.
03What we don't do
- We don't sell, rent, or trade your data.
- We don't use your mail to build advertising or tracking profiles.
- We don't read message content, except as needed to deliver it, filter spam and abuse, or comply with the law.
04How forwarding works
Mail arrives at your alias and is passed along to your destination address. The sender only ever sees the alias — not the inbox behind it. Message content passes through our systems in transit; we don't keep copies beyond what's needed to deliver it, or briefly to retry a failed delivery.
05Keeping and deleting
You can disable or delete any alias at any time. Deleting your account removes your destination address and aliases from our active systems. Some records may linger briefly in backups or abuse logs before they age out.
06Who else is involved
We rely on infrastructure and mail providers to run the service. They process data on our behalf to move your mail, under their own safeguards. We don't hand your data to third parties for their own purposes, and we don't sell it.
07Security
We take reasonable measures to protect the data we hold. No online service is perfectly secure, though — and during beta, treat the service as a work in progress rather than a vault.
08Your choices
You can view, disable, or delete your aliases, close your account, or reach us with any question about your data at [email protected].
09Changes to this policy
If we update this policy we'll post the new version here with a fresh date. If a change is significant, we'll make a point of flagging it rather than burying it.
10Contact
Questions about privacy? Write to [email protected].